Data protection

We protect your privacy

We, LockCon AG, respect your privacy and protect your personal data in accordance with applicable data protection legislation.

This Privacy Policy is intended to comprehensively inform you about the data processing carried out by us and applies to all processing of personal data by LockCon AG, whether we obtain your personal data online or offline and regardless of the communication channel (such as our website www.lockcon.ch, other online company presences, via telephone, email, post, or personal contact).

If you decide to provide us with personal data, we consider it our duty to handle such personal data with the utmost care and within the limits of applicable law.
Other legal documents, such as the General Terms and Conditions (GTC) or other terms of use, are deemed applicable in connection with this Privacy Policy and must therefore also be observed.

Data Controller
The responsibility for the processing of personal data lies with:

LockCon AG
Ringstrasse 15
9500 Wil
Switzerland
info@LockCon.ch
+41 71 999 08 10

Third parties providing services on our behalf, such as administration of websites, applications, and services (e.g., functionalities, programs, and promotions), are also subject to applicable data protection legislation.

Reports regarding any breaches of data protection will be handled promptly and carefully by LockCon AG.

Definitions – Personal Data and Processing

Personal data means any information relating to an identified or identifiable natural person. This includes, for example, name, address, telephone number, or email address. Data that has been anonymized or information that does not relate to an identifiable person, such as the number of visitors to a website, is not considered personal data.

Data subjects are individuals whose personal data is processed.

Processing means any handling of personal data, regardless of the means or methods used, in particular collection, recording, storage, disclosure, modification, destruction, deletion, and use of personal data.

Our Data Processing and Your Data

The contents and information presented on our website serve your general information about LockCon AG as a company and about our products and services. However, it is also possible that data may be disclosed by you or collected by us for specific purposes during the use of our web presence.

Our data processing activities include, for example, the collection, storage, transfer, deletion, and other handling of your data. Our data processing is carried out to achieve the purposes specified by us or requested by you. Processing outside the intended purposes occurs only if we provide notice and a change of purpose is legally permissible.

Below we inform you about the specific data processing activities, their purpose, and the legal basis as implemented by us.

Digital Infrastructure

We use services from third parties to obtain necessary digital infrastructure such as hosting and storage services from specialized providers. The currently valid and applicable privacy policies of the responsible providers apply.

Automatic Collection of Access Data and Server Log Files

For every access to the server hosting our services (so-called “server log files”), access data and server log files are collected by us or our service providers. These include:

  • the visited domain and accessed files
  • the IP address of the device used
  • date, time, and duration of the visit
  • the website from which access originated
  • the operating system of the device used
  • the browser used and all information from the user-agent transmitted by the browser to the server
  • the amount of data transferred

We use this information on the basis of the following legitimate interests:

  • to display our web presence
  • to ensure the stability and security of our web presence
  • for statistical analysis of our website
  • to improve our web presence
  • to investigate support cases
  • to analyse technical issues
  • for security-related investigations
  • in cases of suspected unlawful use (e.g., to clarify misuse or fraudulent actions)

Further information and the privacy policy of Cloudflare can be found at: https://www.novatrend.ch/de/datenschutz

Web Beacons (Tracking Pixels)

We reserve the right to use web beacons on our website as well as those provided by third parties whose services we use. These may collect the same information as server log files.

Cookies

Our website may use cookies (including those from third parties whose services we use). Cookies are small text files stored on your device. They cause no damage to your device and do not contain viruses. The data collected can subsequently be analyzed by us or third parties and merged with other data. Cookies generally serve to make the website more user-friendly and effective.
Cookies are particularly necessary to measure the reach of our website, as cookies (especially persistent cookies) recognize your browser on subsequent visits.

  • Cookies can be completely or partially deactivated or deleted in your browser settings at any time.
  • To use our website in full, we request that users actively consent to the use of cookies.

Content Management System

Our website is based on WordPress, a content management system by Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA. This is an open-source platform operated on our own web hosting. WordPress processes only data necessary for displaying and operating the website.

Contact Form

If you contact us via a form on our website, the information you provide, including contact details (e.g., name, email address), will be stored to process your inquiry and for possible follow-up questions. Processing is based on your consent (FADP Art. 31 para. 1 lit. b) or—if the inquiry relates to an existing contractual relationship—for contract fulfillment (FADP Art. 31 para. 1 lit. b). These data are not disclosed without your consent.

Data Backups

To protect against data loss, we regularly create backups of our website. This may include personal data (e.g., from forms). Backups are stored on servers within Switzerland and are regularly deleted. No third-party transfer occurs.

Language Selection

Our website uses WPML to display content in multiple languages. A cookie is set to store your chosen language for automatic display during subsequent visits. This processing is based on our legitimate interest (FADP Art. 31 para. 1 lit. a) in a user-friendly website.

Cookie Consent Management

We use the “Cookiebot” service from Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark, to obtain and manage your consent for storing cookies and the use of certain technologies. Upon visiting our website, a cookie is set to store your consent. Processing is carried out in accordance with FADP Art. 31 para. 1 sentence 1 (legal obligation) and Art. 31 para. 1 lit. a (legitimate interest in lawful collection and documentation of consent).

Fonts

We use third-party services to embed selected fonts, icons, logos, and symbols on our website. The currently valid privacy policies of the responsible providers apply.

Newsletter

If we receive your email address in connection with the sale of a product or provision of a service, and you have not objected to its use, we may use your email address for direct marketing of similar products or services already purchased.

This marketing is based on our legitimate interest after weighing interests. Emails are only sent if there is relevant content.
You are informed at the time of collection and each use that you can object at any time without additional costs other than standard transmission fees.

YouTube Videos
On some of our web pages, we embed the YouTube video player from Google Ltd. (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter “Google”) to display editorial content videos. This serves our legitimate interest in optimal presentation of our products and services.

YouTube videos are embedded in “enhanced privacy mode” (YouTube-nocookies). Google states that no information about visitors to this website is stored until the video is played. However, data may still be transferred to YouTube partners (e.g., Google DoubleClick network).

By visiting a page with an embedded YouTube video, Google receives information that you accessed that page. Upon video playback, server log files, IP address, and user agent information are also transmitted. This occurs regardless of whether you are logged into a YouTube account. Logged-in data is assigned to your account.

YouTube uses cookies and tracking technologies for advertising, market research, and website customization. You may object to the formation of such profiles by contacting Google directly. Further information is available at Google’s Privacy Policy: https://www.google.de/intl/de/policies/privacy

Data may be transferred to the USA. The EU and Switzerland have adequacy decisions in place following Swiss/EU-US Data Privacy Frameworks. Additional safeguards such as standard contractual clauses or consent may be used.

Social Media Company Pages

We maintain company pages on LinkedIn, Instagram, and YouTube.

Users voluntarily provide information by interacting with posts or sending messages. Only data you voluntarily provide is processed.

Platform analytics provide statistical data to us without personal references. Platform-specific data processing is governed by their privacy policies.
We recommend logging out after using such platforms to prevent linking activities to your profile.
Relevant platform privacy pages:


• LinkedIn: https://www.linkedin.com/legal/privacy-policy
Opt-Out:https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
• Instagram: https://help.instagram.com/519522125107875
• YouTube: https://www.google.de/intl/de/policies/privacy

Links to External Websites

Our website may contain links to external websites. This Privacy Policy does not apply to those sites. We review external links periodically and remove any infringing links.

Scope, Nature, and Purpose of Data Processing

We process only personal data necessary to provide our services securely, reliably, and user-friendly. This may include contact data, browser/device data, content, meta/usage data, location, sales, contracts, and payment information.

Data is stored only for the duration required for the purpose and then deleted or anonymized.

Processing is generally based on consent, contract fulfillment, legal compliance, system/financial management, investigations, or enforcement of rights. Access is restricted to employees or partners with a legitimate need. Personal data is never sold or marketed to third parties.

International Data Transfers

Where possible, we ensure external providers store data in Switzerland or the EU. Transfers outside these areas may occur. Adequacy decisions and frameworks such as Swiss/EU-US Data Privacy Framework ensure lawful transfers. Data may be subject to differing standards in third countries.

Data Security

We implement appropriate technical and organizational measures to ensure confidentiality and security, including restricted access. Personal data is retained only as long as necessary and securely destroyed thereafter.

Rights of the User

You have the rights of access, rectification, erasure, restriction, objection, and data portability. You may enforce your rights in court and lodge complaints with a supervisory authority.

Amendments to this Privacy Policy (May 2025)

This Privacy Policy is periodically reviewed and may be amended in response to legal, technical, or service changes without prior notice. Please review it regularly to stay informed.

Translated from German